A DOZEN MORE TALES OF A HOTEL WALLAH Sub-title:Behind the Lobby: Chronicles of Service and Surprise This is more than a

This is more than a self-help book

Very few tell you how not to ruin it

shaped by his experiences and emotions

and consistency create unstoppable leadership

A DOZEN MORE TALES OF A HOTEL WALLAH Sub-title:Behind the Lobby: Chronicles of Service and Surprise This is more than aA dozen more riveting stories from the author of the best seller: TALES OF A HOTELWALLAH In this new collection of real stories get mesmerised by sketches of service excellence, supernatural sightings, human reflections, travels of adventure and more. All as seen from the eyes of hospitality professionals. There are tales from the dark side, those of deep human considerations, fantasy, innovative thoughts leading to building capacity and capabilities